Operations Manager

Jaya Dewi Cafe & Coffee · 📍 Salatiga · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 26.000.000 per month
Jaya Dewi Cafe & Coffee is seeking a highly motivated and experienced Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our cafe, ensuring smooth and efficient service delivery. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a passion for the coffee industry.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the cafe, including staff scheduling, inventory management, and quality control.,Develop and implement operational strategies to improve efficiency and customer satisfaction.,Manage staff performance, conduct training sessions, and ensure compliance with company policies.,Monitor and maintain food and beverage quality standards, ensuring consistency and excellence.,Handle customer complaints and resolve issues promptly and professionally.,Coordinate with suppliers and vendors to ensure timely delivery of ingredients and supplies.,Monitor and optimize the use of resources, including time, labor, and materials.,Prepare and analyze operational reports to identify trends and areas for improvement.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hotel Management, or a related field.,Minimum of 5 years of experience in operations management, preferably in the food and beverage industry.,Strong knowledge of operational processes and best practices.,Excellent leadership and communication skills.,Proficiency in using operational software and tools.,Ability to work under pressure and meet tight deadlines.,Strong problem-solving and decision-making skills.,Familiarity with health and safety regulations and standards.

🛠️ Keahlian

Operations managementStaff supervision and trainingInventory managementQuality controlCustomer service and complaint resolutionSupplier coordinationResource optimizationReporting and data analysis
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